Frequently Asked Questions
Find answers to common questions about our handwritten postcards, printing services, and mailing solutions.
FAQ
What happens if there is a spelling, grammar, or address error on my order?
We strive to review orders for errors during our free quality check. However, we are not responsible for spelling, grammar, or address errors provided by the customer. Please double-check your details before placing your order to ensure accuracy.
How do I format my data to submit an order?
You can send us your recipient list via email in any standard format (Excel or CSV). If you need assistance, we’re happy to provide a template or guide you through the process.
Do you offer discounts for bulk orders?
Yes, we offer volume discounts. Contact us for details about pricing on larger orders.
Handwritten Postcards FAQs
How do you ensure the authenticity of handwritten notes?
We use real pens and ink to replicate authentic handwriting, ensuring every note feels personal and genuine. Additionally, we leverage advanced AI technology to vary the strokes and patterns, creating a realistic handwritten appearance. Each note is crafted with care to reflect your brand’s voice and maintain a personal touch.
How long will it take for my notes to be delivered?
We use real Forever Stamps, so delivery typically takes 3-5 business days within the continental U.S. Please note, there is no tracking for handwritten postcards sent with stamps.
What happens if a postcard sent with a Forever Stamp cannot be delivered?
If the postcard has a return address, USPS will return it to you. Without a return address, it will be discarded. To reduce undeliverable mail, validate addresses before sending and include a return address.
Printing Service
What types of printing do you offer?
We print postcards, business cards, flyers, and door hangers. Custom sizes and finishes are also available. Contact us to discuss your specific needs.
Can I provide my own design for printing?
Yes, you can! If you don’t have a design, we offer custom design services to help bring your vision to life.
What paper and finishes do you use?
We use premium cardstock and offer various finishes, including matte, glossy, and UV-coated options. Our materials ensure vibrant colors and durability.
Is there a minimum order quantity for printing?
The minimum order varies by product, but it typically starts at 100 pieces. Contact us for specific product details.
How long does printing take?
Standard print orders are completed within 5-7 business days. For custom designs or large orders, we’ll provide an estimated timeline when you place your order.
Mailing Services
Can you provide a targeted mailing list?
Yes! We can help create a mailing list tailored to your audience based on location, income, interests, and more. Contact us to learn more about this service.
Do you handle bulk mailing preparation?
Yes, we take care of sorting, addressing, and preparing your materials for bulk mail delivery, ensuring a hassle-free process for you.
What is the cost of postage?
Postage costs depend on the type and quantity of mail. We’ll include a detailed breakdown in your quote.
Can you verify mailing addresses?
Yes, we offer address verification services to improve delivery rates. Contact us for pricing on this add-on.
How do I know when my order has been shipped?
We’ll notify you by email once your order has been shipped. If you have any questions about the status of your order, you can contact us directly.
Let’s Start Your Project!
Tell us a bit about your needs, and we’ll get back to you with a customized solution.